FAQ

Business Groups

What are Business Groups?

Wuala Business Groups gives you a storage space that can be used independently of individual users. Unlike standard Wuala storage, where files always belong to a user (the uploader), files uploaded to Business Groups stay with the company. With Wuala Business, you can create multiple groups that are backed by a common pool of company storage, but that can be independently managed. If you intend to store data online that belongs to a company rather than to individual users, business storage is for you.

Can I switch from my existing Wuala account to a Business account?

No, you still need to use your personal Wuala account to log into Wuala and to create and access a Business Group from there. You can of course also create a separate Wuala user account.

Can I migrate my Private Group into a Business Group?

Unfortunately that is not possible. But you can easily create a new Business Group and transfer all folder and files into it.

Can I try out the Business Group feature?

Sure, please contact us to receive a free 30 day trial without any obligation.

Can I convert trial groups after purchasing a Starter Pack?

Sure, just redeem the activation code onto your existing trial Business Group in the "Manage Group" dialogue.

How can I purchase a Business Group?

You can purchase a Wuala Business Starter Pack for your company or team . You will receive an automatic email with the group activation code afterwards.

Can I pay on invoice?

Sure. Please contact us if you want to pay by bank transfer instead of credit card or PayPal. Please tell us how many users and storage you need and tell us your full address and we will send you an invoice.

Can you offer customized Starter Packs?

Unfortunately not, our Starter Pack includes 5 members, 5 groups and 100 GB. But you can buy as many Expansion Packs as you need.

How do I create/activate a Business Group?

To create a Business Group, click on the button "New" in the Wuala program and choose "Group". Select "Business Group" to create a Business Group and enter the code you received by email. Also enter the name of your company and name your first Business Group (e.g. a project group or department within your company). Please note that group names cannot be modified afterwards at the moment.

How do I redeem a Business code?

You can also find a quick tutorial here.

How do I create additional Business Groups?

In the "Create Group" dialogue, simply choose your company from the list and enter a name for the additional group. For details, take a look at our tutorial.

Can I change my company name?

Company names should be chosen carefully. If you want to change it nonetheless or if you have been automatically assigned a company name, do not hesitate to contact support.

How many members can one Business Group/company have?

With the Wuala Business Starter Pack you can have up to 5 members in each of your company's groups. There can be different members per Business Group. If you need more, you can purchase an additional Team Pack here.

How much storage can a Business Group/company have?

The Wuala Business Starter Pack includes 100 GB of storage, which is shared among all of your company's groups. If you need more, you can purchase additional storage here.

How many Business Groups can I add with one Starter Pack?

You can create up to 5 Business Groups for your company with your Starter Pack. You can add additional groups with a Team Pack.

How do I create users?

Every user can create a Wuala account for free (everyone gets 5 GB of personal storage) at the startup of the Wuala client. You can download Wuala from here.

How do I invite users to a group?

Perform a right click on the Business Group and select "Invite Members" and "Invite Contacts". Choose the contacts you want to invite and click "OK". Your contacts will be notified accordingly and after they accept the invitation, they are members of the group.

Can I invite my colleagues via email?

Yes. First you have to activate the option "Web access through secret weblink" in the "manage group" dialogue (right click on the group), then select "The weblink grants access to files and membership to the group" and press ok. Afterwards you can invite people via email through a right click on the group and "Invite Members" -> "invite email contacts".

Where can I get an overview of my company's Business Groups?

Open any group belonging to a company in Wuala and select "Mangage Group" in the "File" menu. Then click on the "Details" button next to the storage bar. There you can view each individual Business Group and memebrs used, how much storage is used, as well as the total space your company uses.

How can I manage the roles and permissions of my group?

Right click on the group an select "Manage Group" then go to the "Roles" tab. By default, there are three roles: member, moderator and administrator. You can give each role specific permissions (invite new members, add and delete any item) and you can rename the roles. Furthermore you can set the default role for new members.

How can I set access rights within my company?

You can control access rights by creating different business groups depending on department, project or stakeholder group. For example: management, finance and sales. Then you just have to invite the relevant members into the groups, who shall have access to it and copy the appropriate files into the groups. You can also define appropriate roles per group.

Which characters are allowed in group and company names?

Allowed characters: a-z, A-Z, 0-9, '_' and '-'
Allowed except at the end: ' ' and '.'

Group name: at least 7 characters
Business name: at least 3 characters

Group and company names can not be the same.

Need more help?

Check out our manual for Wuala Business here

What is the difference to a Private or Public Group?

In a private or public group, storage is deducted from the uploader. In Business Groups, the space is directly deducted from the group into which the file is uploaded. Furthermore, with Business Groups you can have several groups sharing the same quota.