FAQ

Backup

How do I get the backup feature?

Backup is limited to Pro users. You can trade or buy storage in order to become a Pro user (Cf. Pro User)

What can I do with the backup feature?

The backup feature allows you to specify a folder from your local hard drive to automatically be backed up to Wuala.

How can I backup a folder?

Go to File > Create Backup Folder. From your computer navigate to the folder you want to backup to Wuala. The Backup Folder will be created.

How do I configure a scheduled backup?

Right-click (control-click for Mac) on the Backup Folder in Wuala and select “Backup Settings.” You may adjust the setting and the time span between backups.

I want to backup my files right now. Can I do this?

Yes. Go to File > Create Backup Folder. From your computer, navigate to the folder you want to backup to Wuala. The Backup Folder will be created. Right-click (control click for the Mac) on the Backup Folder in Wuala and select “Synchronize backup now”.

What happens when I change a file in my source folder?

Wuala wil backup the folder and the changes. You can also restore older versions of files. Click on a file in your backup folder. Go to File > Open previous version.

Can I edit files in my source folder (on computer)?

Yes, of course you can. They will be uploaded with the next backup.

Can I share my backup folder (on Wuala) with my friends?

Yes, you can.

What If I lose my connection to Wuala during a backup?

Wuala will try again later.

What if my computer is not turned on during a backup?

In case your computer is not turned on, Wuala will try again later.

What if Wuala is not running during a scheduled backup?

If Wuala is not running on your computer, Wuala will try again later.

What is the filter in the backup settings?

The filter allows you to specify files that will be excluded from the backup.

There are two ways to specify the filter, you can either write "<regex>" followed by a regular expression or a partial filename combined with one or multiple asteriks (*). E.g.: <regex>.*\.jpg is the same as*.jpg.

You can specify multiple rules by separating them with a comma (,). For example, you can specify a filter "*.pst, img*.jpg" to exclude all files and folders whose name ends with ".pst" as well as all files and folders whose name starts with “img” and ends with ".jpg".

Please note that as long as the option “When inserting files include system files such as ‘thumbs.db’” is disabled (Tools > Options > Advanced on Win/Linux or Wuala > Preferences > Advanced on Mac), system files and temporary files will never get backed up.

How do I change the source folder?

Right-click on the backup folder and choose "Backup settings". Click on "Change" to choose the new source folder.