FAQ

My Groups

What is "My Groups" and what can I do with it?

This is the place where you can see all of your groups. In groups you can manage files about a given topic with others. Groups are either private or public. In order to see what files a group contains, you just have to click on group's icon to see its folders.

What is the difference between a public and a private group?

A private group is a group that you can join through invitation only and the content of the group is only accessible and visible to the members of the group or people who know the secret weblink of the group (if enabled). The profile of a group can be either public or private. A public group is a group that anyone can join, either right away or after being confirmed. The content of a public group is accessible and visible to everyone, not only to the group members. In order to post files to a public group you need to be member of the group.

How do I create a group?

Go to “My Groups”. Go to the action menu in the toolbar and click on “New Group…”. A new window will appear. You can now define the name of the group. Your group can be private or public.

Private: If you choose “private” your group will be invite only and the content is only accessible to its members or people who know the secret weblink of the group (if enabled). A private group can have a public profile, meaning that everyone can see the profile of the group, but do not have access to the group. If you choose to enable the secret weblink, it will also be possible to access the content of the group in the browser.

Public: If you choose “public” your group will be public and the content is accessible and visible to anyone. However, only members can add content to the group. In terms of membership you can define if anyone is allowed to join or if a confirmation is required.

How do I invite people to a group?

Click on the group you want to invite friends to. Go to the action menu in the toolbar and click on “Invite Friends to Group”. Choose the friends you want to invite and click “OK”. Your friends will be notified accordingly.

How do I keep a group private?

When creating a group choose “Private” and do not activate secret weblinks. Here group membership will be invite only and the content is only accessible and visible to members. For further privacy you can also untick “Make profile public” when creating a private group. With this option the group profile is not public, hence no one (except the members) can see that this group exists. Furthermore, there will be no requests for group membership.

How do I share files with a specific group?

Under “My Groups” you will see all of your groups. In order to share a file with a group you need to add or upload the file to the specific group folder. Double click on the group icon. You will now see the folders of the group. Choose your destination folder and upload your files. Either drag or drop your files or go to the action menu and click on “Add Files…”. In order for you to have an overview of all the files you have posted to a group, you can look at the folder “Group Postings” under “My Files”. This is a special folder containing all items you have added to groups. If you have stored the same file multiple times, its storage usage is only counted once. Hence, you can post the same file to multiple groups without worrying about your storage space.

How do I know what files I have added to a group?

You have a specific folder called “Group Postings” under “My Files”. This is a special folder containing all items you have added to groups. If you have stored the same file multiple times, its storage usage is only counted once. Hence, you can post the same file to multiple groups without worrying about your storage space.

How can I join a specific group?

Click on the group. Go to the action menu in the toolbar and click on “Join Group”. If the group is private you have to make a request to join the group. Your request will either be granted or rejected by the administrators of the group. If the group is public you can either join right away or your membership has to be confirmed. Pending requests can be found under My Groups > Request Pending.

How can I search for groups?

Go to “My Groups". Click on "Find groups in Wuala." Enter your query and press enter.

How can I manage the roles and permissions of my group?

When creating a group you can define the roles and permissions of the group. Per default there are three roles: member, moderator and administrator. You can give each role specific permissions (invite new members, add and delete any item, add items and delete them again) and you can rename the role. Furthermore you can set the default role for new members.

I want to know my role and my permission of the group. Where can I find out?

Click on the group. Go to the action menu in the toolbar and click on “Roles and Permissions”. Here you can see what your role is in the group and what you are allowed to do (invite new members, add and delete any item, add items and delete them again).

How do I know when a group has new files?

You will get notified accordingly. A new area will be displayed where all new files have a green mark next to them. The new files will be displayed under the group. If there are many files you can click on “Mark as seen”, which is displayed next to the group name.

How do I know when someone has added a comment to my files?

You will get notified accordingly. A new area will be displayed where you can see the comment to your file. Just click on the speech balloon to see the comment. If there are many new files you can go to the action menu in the toolbar and click on “Mark all as seen”.

I have created private group and want to make the profile public again. How can I do this?

Click on the group. Go to the action menu in the toolbar and click on “Roles and Permissions”. Here you can tick “Make profile public”.

I have created a public group, but want to make it private. Can I do this?

No.

I want to delete the group, but can't! Why?

You first have to kick out all members of the group in order to delete the group.

I've created a private group and want to make it public. Can I do this?

As an administrator of the group you can make the profile of the group public (cf. "I have created a private group and want to make the profile public again. Can I do this?"), but you cannot make it public afterwards.

What are recently viewed files?

Recently viewed files are files that have been recently viewed by other group members. You can enable this option by going to Tools > Options > Advanced (Win/Linux) or Wuala > Preferences > Advanced (Mac) and choosing "Show recently viewed files of groups".

How can I set a secret weblink for my private group?

When creating a private group you may choose to let it have a secret weblink. Anyone knowing the secret weblink may access the group and all its contents in a web browser or in the Wuala client. You can also specify if the secret weblink also allows non-members to join the group. With this is it possible to create a private group and send the secret weblink to friends who can then create an account, join the group and start uploading their own files to the group.